The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Ladybits indicates acceptance of these terms and conditions.  We reserve the right to make changes to this site and these terms and conditions at any time.

Privacy Policy

The information provided by the consumer will not be shared by Ladybits to any 3rd party. All parcels have return address, but no identifying information from seller.


The delivery times provided by Ladybits are estimates only. Ladybits will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Ladybits cannot be held responsible for incorrectly entered delivery addresses.
By accepting these terms and conditions you consent to your personal contact information (SMS or email) being released to Australia Post for the purpose of providing the customer with notifications pertaining to the progress of their parcel(s). This tracked service is offered for the benefit of the customer.

Acceptance of the Goods

The buyer is responsible for inspecting the goods for fault and notify us within 5 working days of receiving the goods should there be a fault.


All warranties offered are the manufacturers warranties and not that of Ladybits.

Refunds & Returns

Returns and refunds are only accepted under the terms of ACL. For example if the item is faulty. We do not refund if you simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it. Please make sure you check all sizing information prior to purchase. Due to health regulations, we are unable to exchange or refund on any breast forms, underwear, earrings, makeup or contact lens purchases.

Order Cancellations

If notified before goods have been dispatched, Ladybits can accommodate order cancellations. If items have been shipped, Ladybits reserves the right to refuse order cancellations.