Our website only allows orders with an Australian address.
For all other countries please contact us for a shipping quote.
Your credit card statement will show LB Online
Yes, you can also pay via Afterpay or choose to send a bank cheque, or direct debit into my account. To do this, I just need you to email or phone in your order so I can supply payment information to you. You may also choose to pay cash, but I can only accept cash payments in the salon and not via post.
All parcels are sent via Australia Post in pre-paid satchels. There is nothing identifying Ladybits on the return labels, just our postal address.
Your orders are shipped from Melbourne. You can also choose to order on the website and check ‘collect from Ladybits’ to save on postage to collect from the salon at a later date.
We are currently online only, and have hopes to return to a shopfront soon.
Breastforms, underwear, and makeup can not be returned due to health reasons. Please check all information and sizing provided before purchasing. General clothing, shoes and wigs can be exchanged if all original tags and packaging are intact and items are still in new clean condition. Returns must be received within 30 days of purchase and at buyers own postage expense (both ways). An exchange will be denied if the items are damaged, soiled or worn by the purchaser. Please contact Skye before you make any returns. A refund can not be given for wrong sizing ordered or for a change of mind. Refunds will only be given if the items are faulty or do not fit the description supplied. (As per Australian Consumer Law)